Shipping & Returns
- Quality takes time and we make each item of clothing to order. We will ship custom clothing 2-3 weeks after your order is placed. Once your order has shipped, it usually takes 2-3 business days in North America, 5-7 in Europe and 5-15 for the rest of the world. If you have not received your product, feel free to contact us using our contact page
- Fragrance and accessories, including face masks are shipped with tracking, same or next day from our headquarters in Toronto, Ontario.
- You can return your product up to 14 days after receiving it, as long as it is not a custom size and does not have a monogram. Please make sure that the products are not worn, washed or damaged. We reserve the right to refuse a refund if it appears the product was not returned in its original state, with packaging intact.
- All custom and monogram orders are final sale and not eligible for a return or exchange, except for manufacturing defects.